Frequently Asked Questions

New to therapy? Don't worry, we are here to guide you.

Here, we have compiled a list of commonly asked questions about our counselling and psychological treatment services.

If you have any additional inquiries, please feel free to reach out to us directly.

Q: What services does your therapy centre offer?

A: We provide a range of services, including individual therapy, couples therapy, family therapy, group therapy, psychological assessment and treatment. We specialise in the following areas:

children, youth, adult and geriatric mental health and wellness
grief and bereavement
life transitions and challenges
stress and anger management
supportive & palliative care, and advance care planning
healthcare navigation and care coordination
caregiver stress and support
relationship challenges (couple, marital & family)
sexual health
crisis interventions

Q: What is therapy exactly?

A: Therapy involves you and a trained professional talking about your difficulties, beliefs, behaviours, feelings, sensations and so on. But you don’t just talk. Therapy is a process in which therapists and clients develop a professional relationship in which they work together on processing what comes up, identifying goals to work towards, and learning new ways to cope with challenges. A therapist doesn’t tell you what to do but instead helps you explore your options and provides guidance you as you apply it to your life.

Q: How can therapy help me?

A: Therapy offers a supportive and confidential space to explore your thoughts, feelings, and challenges. It can help you gain insight, develop coping strategies, improve communication, enhance relationships, build resilience, and promote personal growth.

Q: What can I expect in my first therapy session?

A: The first therapy session serves as an opportunity for you and your therapist to get to know each other. Your therapist will ask questions about your background, current concerns, and goals for therapy. It's a collaborative process where you can discuss your expectations and ask any questions you may have. This session also allows you to determine if the therapist is a good fit for you.

Q: How long does therapy typically last?

A: The duration of therapy varies depending on individual needs and goals. Some people find short-term therapy helpful for specific issues, while others may benefit from longer-term support. Together with your therapist, you can discuss and determine the most suitable plan tailored to your unique situation.

Q: Are your therapists qualified?

A: Yes, all our therapists are qualified professionals with advanced degrees in psychology, counselling, or related fields, and are registered with the relevant professional bodies. They have extensive experience and are trained in evidence-based therapeutic approaches. Our team is committed to providing high-quality care while adhering to ethical standards and maintaining ongoing professional development.

Q: Is therapy only for people with mental health disorders?

A: No, therapy is not limited to individuals with diagnosed mental health disorders. Therapy can be beneficial for anyone seeking support, personal growth, or guidance in navigating life's challenges. Whether you're experiencing specific difficulties or simply want to enhance your overall well-being, therapy can provide valuable tools and insights.

Q: When should I go for therapy?

A: Here are some common signs that indicate it may be helpful to seek therapy:

Emotional distress: If you're experiencing persistent feelings of sadness, anxiety, anger, or hopelessness that interfere with your daily life, therapy can provide support and help you explore the underlying causes.
Relationship difficulties: When you're facing challenges in your relationships, whether it's with a partner, family member, or friend, therapy can offer a safe space to address communication issues, conflicts, or patterns that may be causing distress.
Life transitions: Major life changes, such as a job loss, divorce, relocation, or the loss of a loved one or pet, can be overwhelming and impact your mental well-being. Therapy can help you navigate these transitions and provide tools to cope with the associated emotions and stress.
Traumatic experiences: If you've experienced a traumatic event, such as abuse, violence, or a serious accident, therapy can assist you in processing the trauma, managing symptoms like flashbacks or nightmares, and promoting healing.
Self-exploration and personal growth: Therapy can be valuable even if you don't have a specific problem. It offers an opportunity for self-reflection, personal development, and gaining a deeper understanding of yourself, your values, your goals and meaning of life.
Chronic stress: If you're constantly overwhelmed, burned out, or struggling to cope with stress, therapy can teach you effective stress management techniques and help you establish healthy boundaries.

Remember, seeking therapy is a personal decision, and there is no right or wrong time to reach out for support. If you feel that therapy could benefit you in any way, it is worth exploring the option and discussing your concerns with a qualified therapist.

Q: Is therapy confidential?

A: Yes, confidentiality is a crucial aspect of therapy. We prioritise your privacy and adhere to strict confidentiality guidelines. Information shared during therapy sessions is kept strictly confidential unless there is a potential harm to yourself or others, our therapists are duty bound to inform relevant persons who can best make relevant and responsible action to prevent such injury or harm.

Q: How much does therapy cost?

A: Our rates are fixed at $180 per session (50-60 minutes) regardless of the time or day of the week. If you need additional subsidies, please contact our therapy centre with your concerns. We strive to offer affordable and accessible services for all.

Q: Do you offer online therapy sessions?

A: Yes. Our secured and encrypted platform ensures privacy for our clients. Online therapy can be an effective alternative to in-person sessions.

Q: Do you offer home therapy sessions?

A: Yes. We conduct home-based therapy with a transport surcharge of $40. Home-based therapy allows our services to be accessible to more people who need them but have various difficulties travelling to receive services.

Q: How can I schedule an appointment?

A: To schedule an appointment, you may call us at +65 8832 0640, click on the Whatsapp button to chat with us, or submit a request through our website's contact form. Our friendly staff will assist you in finding a suitable therapist and arranging a convenient time for your first appointment.